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How attendance works

Time & Attendance brings together the tools for managing daily attendance. You can configure work schedules and shifts, record and review attendance, resolve attendance issues, generate reports, and issue access tickets.

Menu item What it covers
Work Schedules The working calendar where you define shifts, assign employees and groups, and track schedule sessions
Attendance Resolving exceptions, missing punches, and disputes, plus hand-entered attendance
Attendance Report The library of prebuilt attendance reports
Attendance Audits The raw scan attempts from the devices, for auditing (Attendance audits)
Remote Attendance Mobile check-in and check-out rules, and the remote check-in requests that need approval
Ticketing Attendance and access tickets for employees or visitors

The Time & Attendance pages support a typical daily rhythm:

  1. Plan: build your work schedules and assign shifts to employees or groups on the calendar.
  2. Record: employees check in and out with a device, the mobile app (on-site or remote), or by hand. See Remote attendance and Manual attendance.
  3. Resolve: work through the Needs Attention queue: the questions only you can answer, plus any missing or disputed punches.
  4. Review: run reports to spot lateness, absenteeism, hours worked, and payroll inputs.
  5. Issue: generate tickets where attendance is required for access.

What you can see is also shaped by your data scope (branches, departments, units).